Average Customer Stay
We lead the virtual assistant industry in experience, talent identification and skill matching. That's why our clients stay for years and years.
Year Established
Average Client Retention
Average VA Experience
Our virtual assistants have an extraordinary average of 12.3 years of relevant industry experience.
All our virtual assistants have strong English with a neutral accent.
Each VA has been rigorously assessed to ensure that every person we hire has outstanding skills.
Our customers have been with us for an average of over 9 years.
We understand that every business has unique needs. We will carefully match one of our top virtual assistants to your specific requirements.
Inquire By EmailFor optimal results, one of our MBA-qualified Business Strategists can plan out the work processes for your VAs to follow.
If you opt in for this free service, our Business Strategist will analyze your needs, plan the workflow, devise checkpoints and document processes to ensure our VAs achieve your goals.
Inquire By EmailBook a free phone consult so that we can answer your questions and start to understand your needs.
Connect with our Business Strategist to detail your needs so we can match an expert and plan work.
Try working with our expert obligation-free for up to one week. No credit card required.
To secure the expert for your team, simply pay for the first month by the end of the trial period.
If you don't see an answer to your question here, please Contact Us and we will be happy to assist you.
That is correct. Simply place your order using the form above. You will not need to make any payment when you place your order nor will we ask for your credit card details. Once we receive your order we will match a virtual assistant (VA) to your needs and the VA will start working with you.
If you are happy with the VA's work then simply pay for the first month within 7 calendar days to continue service. If you are not happy, don't proceed. There is no obligation to do so.
Kindly note that we retain the copyright to all work that has not been paid for so the first seven days cannot be used to access free service for small jobs.
We will provide a local phone number in your country (United States, Canada, United Kingdom, Ireland, South Africa, Australia and New Zealand - other countries may be available on request). If possible, the phone number will be provided in your local area. Whenever you call the number during your VA's shift hours, the call will be answered by your VA. If you wish, you can direct calls from your customers to the number we provide so that your VA can answer your customers' calls. Your VA will also be able to make outbound calls to landlines and mobile phones in your country.
You can contact your virtual assistant (VA) at any time during their daily shift via a phone number we provide in your region (or your preferred location). So you - and your customers, if you wish - make a local call and the phone is answered by your friendly assigned VA. You can also contact your VA via email or online text chat (e.g. Skype). Your VA will provide you with progress/work updates at intervals of your choice, or daily by default. You can also use tools like Slack, Microsoft Teams or Basecamp for communication if you prefer.
Our VAs can make calls as part of their regular duties for you, such as calling your customers back or calling you to provide updates. Our flat monthly pricing structure includes unlimited outbound calls to landlines and mobile phones in your country (United States, Canada, United Kingdom, Ireland, South Africa, Australia or New Zealand - other countries may be available on request). Kindly note that we do not undertake unsolicited outbound call (telemarketing) campaigns.
There is no lock-in period. Our service is provided on a simple month-to-month basis and you can cancel at any time to avoid further charges.